DESIGN STRATEGY AS A TOOL FOR DEVELOPING NEW PRODUCTS
Abstract
In the age of growing competition, the role of design rapidly transforms. It becomes a key element in customer-organization communication, a tool of new product development and business model optimization. The need for a design strategy arises in response to existing problems and challenges faced by organizations, in particular: unsatisfied customer needs; changes in customers behavior and attitudes towards the market; new ideas and trends emerging in the market. Design strategy allows to place design decisions in the context of corporate business strategy providing, at the same time, the effective process of developing new or improved products that meet customer needs. The article is devoted to the theoretical aspects of design strategy formation as a means to ensure the strategic direction of design decisions. The purpose of the article is to determine the general principles, prerequisites, tasks and stages of implementation of design strategy based on the analysis of design development trends in modern organizations. The general scheme of design strategy development in business projects is offered. It is based on the following principles: customer orientation which demands to keep in focus the needs of target audience; strategic synchronization with the organizational business strategy and the brand strategy; integration with the key business structures; cooperation with staff members at all stages of new product development. Tasks and prerequisites of design strategy are formulated. The general scheme of design strategy development is considered as a sequence of steps that should be taken into account in order to get strategic focus of design decisions. The design strategy development begins with a deep understanding of consumer needs and synchronizes with the business strategy and brand strategy. Design strategy is formed at the intersection of strategic and creative thinking, which allows to combine consistency, planning and cost-effectiveness with new ideas, creativity and innovation. Thus, application of the design strategy allows to consider creative design solutions in a strategic perspective, ensuring the achievement of long-term organizational goals.
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