PROBLEMS AND WAYS OF THE DEVELOPMENT OF THE INTERNATIONAL MARKET OF TOURIST SERVICES IN UKRAINE IN THE POST-CRISIS PERIOD

Abstract

The article is devoted to the study of current problems and possible ways of the development, as well as optimization of the international market of tourist services in Ukraine during and after the global crisis connected with the COVID-19 pandemic. The comprehensive analysis of the development of international tourism in Ukraine has been carried out. The main problems in the legislative framework of Ukraine about the lack of full support for the development of international tourism industry in Ukraine have been identified. It is noted that the lack of a single state target program for tourism development over the past ten years was one of the main negative factors that directly affected the systemic work of the main executive department of Ukraine to ensure state policy in tourism – State Agency for Tourism Development of Ukraine (SATD), and, accordingly, the work of regional and local departments on tourism. The author analyzes the cancelation of licensing of travel agency activities in Ukraine, on the basis of which the relevant conclusions were made. The abolition of licensing of travel agency activities in Ukraine has been analyzed, on the basis of which certain conclusions have been drawn. It is concluded that the licensing of travel agency activities in Ukraine was an effective mechanism for identifying professionals in the tourism market and a deterrent to the penetration of unreliable companies into the market and, as a result, low-quality travel services. It is substantiated that in order to ensure the effectiveness of cooperation between tour operators and travel agents in terms of revoking licensing, may be a scheme of franchising, which is quite popular in many countries, as well as the creation of major tour operators own network (agencies) of retail tours. The need to strengthen the role of the state in solving problems and developing the tourism industry in the post-crisis period is noted. The analysis of the latest data of the World Tourism Organization (UNWTO) allowed us to draw some conclusions about the effects of the COVID-19 virus on international tourism. Thus, the study showed that one of the effective options for the development of international tourism business for many countries is to support the development of domestic tourism.